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Compliments & Complaints

Please tell us about your visit to our website. Could you find the information you required with ease or do you have a suggestion on how we can can improve. We welcome your comments, compliments or complaints and look forward to hearing from you.

Please see our Customer Service Standards for the levels of service that you can expect from us and also view the “Tell us what you think” leaflet in the documents library. Please include your name and address and contact details, so that we are able to respond to your comment, complaint or compliment.

Please enter your details

Subject :*	Compliment Comment Complaint
Details :
If a complaint, how can we put it right?
Is this a formal complaint?	Yes No
Name :
Address :
Postcode :
Daytime Telephone :
Evening Telephone :
Mobile\Cell Number :
Email Address :
Please state how you wish to be contacted :*	Telephone Letter E-mail Visit

Please fill in the following for equal opportunities monitoring purposes

You do not have to answer the following questions, but the information you give will help us make sure that tenants have a chance to give their views. All your answers are confidential.

Are you:

Male Female

Do you consider yourself to be disabled?

Yes No

Guide to the Meaning of Disability
Do you consider yourself to have a disability/impairment as defined in the Disability Discrimination Act 1995? The Disability Discrimination Act 1995 defines a disabled person as someone with a physical or mental impairment, which has substantial and long-term adverse effect on his/her ability to carry out normal day to day activities.

Which of the following age groups do you belong to?

16-24 25-40 41-55 56-70 71+

Your Ethnic Origin:

Other:

Your Religion/Belief:

Other:

Sexual Orientation:

Do you have any caring responsibilities?

No Yes
Is there anyone who relies on you for care and attention?
If yes, please indicate circumstances (tick all that apply)

Adults (18 or over)	Elderly
Sick or Disabled Adult	Children

Please enter children's date of birth below.

Declaration and finish

By ticking this Declaration box I confirm that the information I have provided is correct.

If you've completed the form, click Submit.

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