Green Vale Homes aims to provide services that meet the needs and aspirations of all its customers and potential customers.
We also want to ensure that those services are provided to a high standard. The attitude and behaviour of all members of staff towards our customers and the way we deliver our services are the most important factors in helping us to achieve this.
Our booklet details the standard of service you should expect as a customer, tenant or resident from all employees of Green Vale Homes. Please see the list below for more information on each area.
Managing Your Home and Estates
Nuisance, Harassment and Anti-Social Behaviour
Housing Options Team (Homelessness)
Preserved Right to Buy and Right to Acquire
