There are a number of ways that you can report your repair requirements to us:
• Ring our 24 hour free phone Repairs Direct line 0800 707 6666 throughout the day or for emergency repairs outside of working hours.
• Send us an e-mail via this website.
• Use our repairs online service. Repairs reported online will picked up during the next working day. If your repair is an emergency, please don't order your repair online - instead please ring Repairs Direct on 0800 707 6666 to ensure your repair is dealt with as soon as possible.
We aim to provide a first class repairs service for our customers. Please remember to fill in and return your customer satisfaction forms so that we know whether or not we are living up to your expectations.
For more information please see our Repairs and Maintenance Policy.
