We are currently reviewing the services we provide to Leaseholders following extensive consultation. The improvements to the services we provide to leaseholders will be available on the website as they are put into practice.
To view our current Service Standard for Leaseholders
You can also find other useful documents at the bottom of this page.
Repairs and maintenance
Responsibility for repairs and maintenance is set out in your lease document. Advice can be provided on this matter by e.mailing us on ph2kfeedback@ph2k.org.uk
Our responsibility:
- All communal areas, such as staircases to flats and gardens and paths
- Structural repairs including the foundations, external walls, roof, window frames, external doors and frames and service pipes.
Leaseholder responsibility:
- Floor services including floorboards
- Internal plaster to walls and ceilings
- Glass to windows
- Internal non-structural walls
- Plumbing and wiring inside the home
Leaseholder Useful Documents:-
For useful independent Leaseholder advice visit http://www.lease-advice.org/
